SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One: C_PXSUP_90 Exam


"SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One", also known as C_PXSUP_90 exam, is a SAP Certification. With the complete collection of questions and answers, PDFVCE has assembled to take you through 80 Q&As to your C_PXSUP_90 Exam preparation. In the C_PXSUP_90 exam resources, you will cover every field and category in SAP-Certifications Certification helping to ready you for your successful SAP Certification.

  • Exam Code: C_PXSUP_90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Total Questions: 80

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionObjectives
SAP Business All-in-One Support Processes- Incident handling workflow in SAP environments
- Communication and escalation procedures
- Support organization structure and roles
Service Desk and Ticket Management- Ticket creation, categorization, and prioritization
- SLA management and tracking
- Knowledge base usage and resolution documentation
SAP Solution and Support Tools- Incident analysis and root cause identification
- Monitoring and reporting tools
- SAP Solution Manager overview
Incident Management Fundamentals- Incident vs. service request differentiation
- Basic SAP support process overview
- IT service management principles and lifecycle
Service Quality and Continuous Improvement- Process optimization in support operations
- Performance reporting and KPIs
- Problem management concepts

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. Which tools are suitable for analyzing a BATCH INPUT? (Choose two)

A) Update Debugging
B) Batch Input Monitor (SM35)
C) System Debugging
D) ABAP trace


2. Which of the following scenarios are supported by SAP Solution Manager? (Choose two)

A) Service Marketplace
B) Backup and Recovery
C) Service Desk
D) Solution Monitoring


3. How long are local system log entries kept available in SM21?

A) Until the name of the system log file is changed manually
B) Until the records are replicated to the central system log (usually after one hour)
C) Until the entry is overwritten (circular file)
D) Until the next system restart


4. Which information will you find in the system log? (Choose two)

A) Error messages of application programs
B) Database locks
C) ABAP runtime errors
D) Database errors


5. When a message is sent to SAP via SAP Solution Manager, which status does the message have in the Service Desk?

A) Information to SAP
B) Sent to Customer
C) Sent to SAP
D) Confirm message to SAP


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: C,D
Question # 3
Answer: C
Question # 4
Answer: C,D
Question # 5
Answer: C

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