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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?

A) Salesforce Inbox
B) Salesforce Engage
C) social Studio
D) experience Cloud

2. An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?

A) Select the "Inactive" checkbox on the Address record.
B) Develop a custom trigger to update the Contact record.
C) Set the inactive address on the Contact record through integration.

3. The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.
How should the consultant meet this business requirement?

A) Set up an Affiliations report.
B) Create custom report type.
C) Use an Opportunity report.
D) Configure a list view.

4. A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

A) Parent campaigns
B) Campaign member
C) Campaign hierarchy
D) Campaign influence

5. Where can a primary school customer connect with other people to share insights on using Education Cloud?

A) Partner Community
B) trust.salesforce.com
C) Trailblazer Community

Solutions: